Shipping
- Can I update shipping info after my order has been shipped?
- Bulk Order Packaging
- How long does it take to ship my order?
- My customer said they didn't receive their order but the tracking ID says it was delivered.
- What shipping carriers do you use?
- Can I change the shipping address on an order?
Design
- How do I design a Product?
- How can I access my designs other than the clicking "Design Product"?
- What’s the difference between a PNG and a JPEG?
- What’s the difference between RGB and CMYK?
- Can I save my design files for reordering?
- How can my design have transparency if it has to be a JPEG?
Product
Order
- What is Deluxe Packaging?
- How do I place an Order?
- Exclusive Volume Discount Program for High-Volume Retailers
- My order was damaged in transit, will you replace it?
- Can I cancel my order?
- Can I include a gift message with my orders?
Printing
- What is a Laser Cutter?
- What is Latex Printing?
- What is DTG?
- Why is there a white crease on the fabric?
- UV Ink and Printing
- What is Dye Sublimation?